When you enter from the Main Gate of Gandhi Road side/Racecourse Road side than the first hall is Reservation Office. The second hall has Enquiry, State Bank ATM, Platform Ticket Counter, Taj Express/Shatabdi Express current ticket counter. The third hall has General Ticket Counters and it opens at Platform No. 1.
When You enter from Hajira/Padav/Tansen Nagar side than there is a single hall for all the services and it opens at Platform No. 5 (NG) and Platform No. 4 (BG).
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Many Restaurants and Milk Shake/Juice shops are there outside platform 1 side. National Speed Post Center and a Medical Store are also outside the station on platform 1 side.
For sharing Tempoos towards Thatipur/Morar/Gole Ka Mandir, the stopage is in front of General ticket couter hall at PF.1 after crossing auto stand.
Tempoos for Bada, Kampoo, Foolbagh are available at Petrol Pump outside station from PF No. 1 and outside station from PF. No. 5.