This is the result of some Over enthusiastic Registrar attempting to please his "Lordship" and get himself in "good books".
He's actually an Idiot for naming the Pantry manager in the letter, clearly the art of one of the Stooges of Judge as they know protocols regarding such complaints.
People are actually going dumb.
Well at the Very least, "Lordship" got the common experience....
more... He might want to prefer Prayagraj Express or Varanasi Vande Bharat after this 😂