PNR no.2341242276:
train no 02398 shedule dep. 23.00 from ANVT on 01/12/12 was reported late dep. by 16 h. by ANVT enquiry desplay board. Further on 02/12/12 it was reported 25h late by rly enquiry conact no. 139. So, the passangers did not travel in this train. But your arrival/departure history is showing its late dep. by 3h45m late only. Pl. comment and correct it accordingly. Rlys have not refunded full amount against the TDR filed by us.
P.S.Gupta / 27/12/12