Spotting
 Timeline
 Travel Tip
 Trip
 Race
 Social
 Greeting
 Poll
 Img
 PNR
 Pic
 Blog
 News
 Conf TL
 RF Club
 Convention
 Monitor
 Topic
 #
 Rating
 Correct
 Wrong
 Stamp
 PNR Ref
 PNR Req
 Blank PNRs
 HJ
 Vote
 Pred
 @
 FM Alert
 FM Approval
 Pvt
News Super Search
 ↓ 
×
Member:
Posting Date From:
Posting Date To:
Category:
Zone:
Language:
IR Press Release:

Search
  Go  
dark modesite support
 
Thu Oct 3 16:00:04 IST
Home
Trains
ΣChains
Atlas
PNR
Forum
Quiz
Topics
Gallery
News
FAQ
Trips
Login
RailCal Android App
RailCal iPhone App
Advanced Search
<<prev entry    next entry>>
News Entry# 542051
Feb 19 (21:59) Indian Railways to Go Undercover on Trains to Address Passenger Complaints
Entry# 5974283   
  Past Edits
This is a new feature showing past edits to this News Post.
रेलवे अफसर बनेंगे जासूस : यात्री बनकर ट्रेनों में सफर, शिकायतों का करेंगे समाधान

Indian Railways is taking a unique approach to address passenger complaints. Railway officers and supervisors will now travel undercover on trains as regular passengers to experience the travel conditions firsthand. This initiative aims to address complaints related to cleanliness, toilet facilities, bedroll quality, AC functionality, power outlets, and other issues. Officers...
more...
will document these issues and work on immediate solutions through quick response WhatsApp groups formed at the zonal level. The idea was suggested by Railway Board members to improve the overall experience for passengers.

Indian Railways abhi ek naya tarika laane wala hai yaatriyon ki shikayaton ko solve karne ke liye. Railway ke officers aur supervisors ab train mein regular yaatri banke travel karenge aur firsthand experience lenge. Isse safai, toilet ki facility, bedroll ki quality, AC ka kaam karna, power outlets aur dusri shikayaton...
more...
ko solve karne mein madad milegi. Officers in issues ko document karenge aur zonal level pe quick response WhatsApp groups banake jaldi solutions denge. Ye idea Railway Board ke members ne diya hai yaatriyon ka experience improve karne ke liye.
Scroll to Top
Scroll to Bottom
Go to Mobile site
Important Note: This website NEVER solicits for Money or Donations. Please beware of anyone requesting/demanding money on behalf of IRI. Thanks.
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.
India Rail Info Privacy Policy