रेलवे अफसर बनेंगे जासूस : यात्री बनकर ट्रेनों में सफर, शिकायतों का करेंगे समाधानIndian Railways is taking a unique approach to address passenger complaints. Railway officers and supervisors will now travel undercover on trains as regular passengers to experience the travel conditions firsthand. This initiative aims to address complaints related to cleanliness, toilet facilities, bedroll quality, AC functionality, power outlets, and other issues. Officers...
more... will document these issues and work on immediate solutions through quick response WhatsApp groups formed at the zonal level. The idea was suggested by Railway Board members to improve the overall experience for passengers.
Indian Railways abhi ek naya tarika laane wala hai yaatriyon ki shikayaton ko solve karne ke liye. Railway ke officers aur supervisors ab train mein regular yaatri banke travel karenge aur firsthand experience lenge. Isse safai, toilet ki facility, bedroll ki quality, AC ka kaam karna, power outlets aur dusri shikayaton...
more... ko solve karne mein madad milegi. Officers in issues ko document karenge aur zonal level pe quick response WhatsApp groups banake jaldi solutions denge. Ye idea Railway Board ke members ne diya hai yaatriyon ka experience improve karne ke liye.