लंबी दूरी की ट्रेनों में सर्वाधिक जलसंकट, खराब हो रहे एसीLong-distance train travel in India can be challenging, with water scarcity being a major concern for passengers. On average, over 400 complaints are filed daily with the Indian Railways. These complaints, registered across four different platforms, range from issues with platform cleanliness to lack of water and non-functional air conditioners on...
more... trains. Water shortage in compartments, poor air conditioning, and medical needs are among the most frequent grievances. The Indian Railways has established four platforms for passengers to submit complaints and suggestions. These platforms are accessible through a helpline number (139), a dedicated app, mobile MMS, and the railway's web portal. In the past year, over 150,000 passengers have filed complaints and suggestions. The North Eastern Railway administration addressed 146,683 complaints in the 2023-24 fiscal year, resolving 6,109 train-related issues and providing medical assistance at stations in 225 cases. Water scarcity at railway stations was reported in 352 cases. Additionally, 242 complaints related to women's facilities in trains and 49 at stations were addressed. Other passenger-related issues, including 1,625 complaints regarding station facilities and 5,112 about luggage, were also resolved. The Indian Railways continuously strives to address passenger grievances effectively and promptly, ensuring a better travel experience for all.
Long distance train journey mein toh bahut problem aati hai! Most trains mein paani ka crisis hai, aur yeh passengers ke liye bahut bura hai. Har din 400 se zyada passengers railway ke portal pe complaint karte hai. In complaints mein station ke platform ki safai, train mein safai, paani,...
more... aur AC na chalne ki problem aati hai. Sabse zyada complaints bogi mein paani na hona, AC ka kharab hona aur medical needs ke bare mein aati hai. Railways ne passengers ke liye complaint aur suggestions ke liye 4 platforms banae hain. Aap complaint kar sakte ho helpline number 139 pe, railway app pe, mobile MMS pe, ya fir website pe. Last ek saal mein 1.5 lakh se zyada passengers ne complaints karke suggestions diye hain. Northeastern Railway ne 2023-24 mein 1,46,683 passengers ki complaints solve ki hai. Inmein se 6,109 trains mein aur 225 stations pe medical problem wali complaints thi. Stations pe paani na milne ki complaint 352 aayi hain. Aur 242 complaints trains mein aur 49 stations pe ladies facilities ke bare mein aayi hain. Aur bhi 1,625 station facilities ki aur 5,112 luggage ki complaints solve ki gayi hain. Railways passengers ki problems ko solve karne ke liye continuously effort kar raha hai. Passengers ki complaints ko jaldi se solve kiya ja raha hai.
