A special train from Mumbai, intended to travel to Jabalpur via Itarsi, was diverted to Bhopal instead. This caused inconvenience for many passengers who had boarded the train in Mumbai to reach Jabalpur. Passengers had to take other trains from Bhopal to reach their destinations, resulting in delays and additional expenses....
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The railway administration claims they announced the change in route, but many passengers say they were unaware of the change until they reached the station. Passengers who were supposed to travel from Jabalpur to Kanpur were also affected by the change, as they reached the station only to find their train was not arriving.