NCR Railway : फ्रंट लाइन स्टाफ को पढ़ाया जाएगा शिष्टाचार का पाठ, विनम्र व्यवहार के लिए दी जाएगी ट्रेनिंगThe Commercial Department of the Prayagraj Division of North Central Railway will conduct a six-month training program for its frontline staff at stations like Prayagraj, Kanpur, Tundla, Mirzapur, Aligarh, and Etawah, among others. This training, aimed at improving customer service, will focus on teaching staff to interact politely with passengers and...
more... handle complaints effectively. The program will be conducted at all stations within the division. A team of seven master trainers, including Rakesh Srivastava, Prakhar Sharma, Divakar Shukla, Narendra Singh, RB Sahu, Mithilesh Kumar, and Kamlesh Kumar, will lead the training. The training program will focus on promoting courteous behavior among staff, especially towards passengers who often complain about rude treatment from ticket examiners (TTEs). The training workshops will be held twice a week at all major stations within the Prayagraj division. The Assistant Commercial Manager, Sanjay Gautam, will monitor the program.
North Central Railway ke Prayagraj Division ka Commercial Department apna frontline staff ko six month ke training program dega. Yeh training Prayagraj, Kanpur, Tundla, Mirzapur, Aligarh, Etawah aur aise hi stations pe hoga. Is training ka aim hai ki staff passengers ke saath polite behavior rakhe aur complaints ko effectively handle...
more... kare. Training division ke sabhi stations pe hoga. Seven master trainers ki team ko appoint kiya gaya hai jisme Rakesh Srivastava, Prakhar Sharma, Divakar Shukla, Narendra Singh, RB Sahu, Mithilesh Kumar aur Kamlesh Kumar hai. Training me polite behaviour ko promote karna hai, especially ticket examiners (TTEs) ke saath passengers ki badtamizi ki complaints ko dekhte hue. Training workshops har hafta do baar Prayagraj division ke sabhi major stations pe honge. Assistant Commercial Manager, Sanjay Gautam, team ki monitoring karenge.