Four step method of having the most frustrated travelers on IR.
Step1: Add "Premium" to the name.
Step2: Relax the TT (instead of making it aggressive).
Step3: Charge multiple times the fare.
Step4: Ensure the...
more... train STILL runs late by 9-10 hours.
.
And there you have them. News channels should've instead interviewed passengers de-boarding this train this evening. Would've garnered unbelievable TRP spinning videos.
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-EPIC FACEPALM-