Has anyone used the below SMS channel of complaints? If not yet, pls raise the complaints asap. Initially I got standard informational responses,when I continued conveying my displeasure they responded saying that my complaint has been sent to SCR for rehearsal... I don't think they Will do anything great with couple of complaints. If everyone complains, it can probably help them get down to ground realities and take corrective actions.
If we just keep blogging, I don't know if they care for. Pls proceed logging SMS complaints, no harm/loss in trying to the full extent possible.