Yesterday I lodged in PGportal regarding the "Awkward" arrival timings at Jaipur station of this train 19716 express.
Today i received this reply:
"The matter raised by you is not a grievance and you would appreciate that points raised are fresh demands/suggestions. Thanks for the same. The routes/timings of inter-railway trains are finalized after taking into consideration the demands, traffic potential, availability of path/platforms enroute, destination points, other operational feasibility and convenience of the majority of the passengers particularly at the originating/terminating points. Any change in routes/timings will be highly resented by the...
more... present users and not feasible due to operational exigencies."
Kindly can any one explain in "understandable" "common people" language what they replied ?