Ticket cancel karne par bhi yeh IRCTC Service charges return nehin hoga.... So, indirectly online ticket prices are Increased.....
Now maximum number of passengers got used to using IRCTC for online ticket booking..as it saves time to go to booking counters which is not available at every stations also.for all these constraints passenger now prefer online booking from home .......so they now again started IRCTC Service charges ...
But don't worry this charges will get removed again before next Lok Sabha Election to get votes...