Covid-19 Pandemic has adversely affected the financial condition of Railways, which have long term impact on the financial health of Railways. In spite of the above challenges, Indian Railways has continued concession in fare to only four categories of Divyangjan, eleven categories of Patients and Students. Cost of granting concessions weigh heavily on Railways, hence scope of concessions to all categories of passengers including Senior Citizens is not desirable at present.
- Neeraj Sharma (Executive Director Passenger Marketing), Railway Board, Rail Bhavan