TDR (Ticket Deposit Receipt) can be submitted to claim refund if customer was not able to perform the journey due to any /or the following reason.
1. Train cancelled by Railways
2. Train running late by more than three hours
3. Difference of Fare in case proper coach not attached
4....
more... AC Failure
5. Travelled without proper ID proof
6. Wrongly charged by TTE
7. Party partially travelled
8. Passenger not travelled
TDR Rules
1. The TDR Refund will be processed as per Extant Railway Rules.
2. TDR should be filed within 30 days of Departure of Train.
3. The refund process will take at-least 60 days and more.
4. E-ticket refund request (after chart preparation) can be filed online.