Recently I had booked a with pnr-2640721896, which was WL after charting as well. I had opted for vikalp as well which can be seen in the attached screenshot. One of the train selected in vikalp was having seat availability even after chart preparation in the same travel class, same travel route, same train category. Still, my ticket got cancelled and I had to book another ticket with pnr-2112527868 for my journey. Can someone have any idea what might be the reason? and if these all condition doesnt satisfy availability in vikalap then is it just for appeasement and of no use ??
this is the third time I have faced the same issue with ticket not getting confirmed even after availability...
more... in vikalp trains, although this time I have proper proofs. Also any guidance how can I bring it to the notice of railway authorities ( my complain on rail madad was closed without any satisfactory response)