New Grievance Redressal Committee Established for Madhya Pradesh Metro Rail ProjectThe Madhya Pradesh Metro Rail Project has implemented a Grievance Redressal Committee (GRC) to ensure compliance with Environmental and Social Framework (ESF) standards. This committee operates at three levels: field, senior management, and higher management. Each level has specific responsibilities for handling grievances related to land, social, and environmental issues. The...
more... GRC maintains a comprehensive grievance register to track and address complaints systematically. This approach aims to maintain transparency and accountability in the project's implementation and build trust among stakeholders.
Madhya Pradesh Metro Rail Project me, Environmental and Social Framework (ESF) ke standards ko follow karne ke liye ek Grievance Redressal Committee (GRC) banaya gaya hai. Yeh committee teen levels pe kaam karta hai: field, senior management, aur higher management. Har level pe land, social, aur environmental issues se related grievances...
more... ko handle karne ki zimmedari hai. GRC ek comprehensive grievance register maintain karta hai, jisme complaints ko track kiya jata hai aur systematically address kiya jata hai. Is approach ka maqsad project ke implementation me transparency aur accountability maintain karna aur stakeholders ka trust build karna hai.