Rail Madad app pe catering service ke baare mein passengers ki complain bahut badh rahi hai. Isse South Eastern Railway Zone alert ho gaya hai. Train ke pantry car, station ke restaurant, stall aur base kitchen ki surprise check karne ka order diya gaya hai. Tatanagar, Chakradharpur, Ranchi, Hatia aur Bokaro...
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jaise stations aur four mandalon mein 25 commerce and catering officers ki team check karegi. Isme train ki pantry car, station ke restaurant, stall aur base kitchen ki condition check ki jaayegi. Safai, khana-nashta ki quality aur fix price se zyada paisa lene ke issue par passengers se feedback liya jaayega. Gardenreach ne surprise check report 2 September tak maanga hai. Aur, jaanch karne wali trains aur stations ke naam ke saath galtiyon ko roz Google Sheet pe update karne ka order hai. Aapko pata hi hoga ki pantry car, station ke restaurant aur Jan Aahar canteen ka zimma Railway ne IRCTC ko kab se diya hai, tab se catering service ke baare mein complain badh rahi hai. Khaas karke fix price se zyada paisa lene aur kharab khana dene ki complain bahut aa rahi hai. Isse Tatanagar station ke restaurant aur stalls pe three months mein ek lakh se zyada fine commerce and catering department ne vasoola hai. 27 August se shuru jaanch ki report ke aadhaar par Railway commerce department pantry car, restaurant, stall aur base kitchen ke operator par action lega. Fine vasoola jaayega aur catering service ka license bhi cancel ho sakta hai. Tatanagar station pe saat mahine se band Jan Aahar canteen jaldi khulegi. Par, station pe train side vending band hai. Passengers ki suvidha ke liye South Eastern Zone ne Jan Aahar canteen ke operation ka tender nikala hai. Dusri taraf, ek caterer agency ne Tatanagar station ke panch stall chalane se inkar kar diya hai. Agar operator nahi mile toh stall March se band ho sakte hain.